1. Introduction
HRV Solution (“we”, “us” or “our”) respects the privacy of people who visit this site, submit an enquiry or communicate with us by email. This policy explains what personal information we may process, why it may be used, when it may be shared and the rights that may be available under applicable data-protection law.
2. Information we collect
We may collect information that you provide directly through our contact form or by email, including:
- Your name, email address and company or organisation name.
- Information about your enquiry, business needs or proposed engagement.
- Any correspondence you exchange with us.
Our hosting and security providers may also process limited technical information such as IP address, browser type, device information, access time and requested pages.
3. How we use information
We may use personal information to respond to enquiries, assess whether and how we can provide services, communicate about a current or potential engagement, maintain website security, meet legal obligations and improve the website experience.
Where required, we rely on your consent. In other cases, processing may be necessary to take steps at your request before entering a contract, perform a contract, comply with law or pursue our legitimate business interests.
4. Sharing information
We do not sell personal information. We may share limited information with trusted service providers that support website hosting, email delivery, security, analytics or professional services, subject to appropriate confidentiality and data-protection safeguards. We may also disclose information when required by law or to protect our legal rights.
5. Retention and security
We retain personal information only for as long as reasonably necessary for the purposes described above, including legal, accounting and reporting requirements. We use proportionate technical and organisational safeguards, although no internet transmission or storage system can be guaranteed to be completely secure.
6. Your rights
Depending on applicable law, you may have rights to access, correct, erase or restrict the use of your personal information; object to certain processing; request portability; or withdraw consent. You may also be entitled to lodge a complaint with a competent data-protection authority.
To exercise a right, contact us using the details below. We may need to verify your identity before completing the request.
7. Browser storage and external links
The site uses limited browser session storage to support navigation between its pages. It does not use this storage to create an advertising profile. Links to external sites are governed by the privacy practices of their respective operators.
8. Changes and contact
We may update this policy when our practices, services or legal requirements change. The latest version will appear on this page.
Questions or requests can be sent to hrv.officebg@gmail.com.